F.A.Q. The following questions have been asked at trade shows, seminars, training sessions, and presentations. Opportunity What is TourTrak ? Why TourTrak ? How can these products help us to make a difference ? Are people "important" because they make a difference ? Are people     "important" because they don't make a difference ? In what way do TourTrak products present "opportunity" ? Do true "professionals" use amateur-caliber tools ? Our organization has not implemented TourTrak products, since we need    "something else" first — can you provide this ? Scoring and Tournament Editions In golf, is it true that "information" is a concept confined to that of simply     providing a "rank" (for, in fact, a single day of play), and that "information     delivery" is — at best — a handwritten scoreboard, a newsletter, or word of     mouth ? In what way are these editions "breakthrough" products ? It's said that there is more content provided within TourTrak's help systems     than that contained within all other competing products' entire applications,     combined? Is this true? What is an event ? (Scoring and tournament editions are considered to be     event-oriented applications) Why are these editions described as being both data and output-centric     systems ? Why are these editions also described as being query-based ? How many golfers and courses are supported ? How many tournaments are supported ? What is meant by the terms "outings" and "rounds" ? What is meant by the term "tournament-level aggregation" ? What reporting capabilities are included as standard equipment ? Why do these editions offer optional feature packages ? Are all feature packages available for all of these editions ? How do we configure a system that best meets our needs ? Can we generate reports for both team aggregate and individual player     results in team-based outings ? Which packages are required to be able to generate web pages for any or     all of our results ? Which packages are required to be able to email individual and team     leaderboards, scores, and rankings ? Which packages are required to be able to email individual and team     statistics ? Which packages are required for running multiple day-of-play events ? Which packages are required for shotgun start based outings ? Which packages are required to selectively manage tied entrants and     teams ? Which packages are required for elimination or qualifier events ? Which packages are required to perform detailed on-screen inquiry of     results and ranges of results ? Is it necessary to run additional software-based (logical) events to compute     skins ? Which scoring formats are included as standard equipment ? Can we run our choice of team or individuals based events for Low Gross,     Low Net, Callaway, Peoria, and Stableford Points formats ? Is it necessary to run additional software-based (logical) events to define     and award separate payouts to both teams and individuals ? Can you explain the concept of payout distribution, as used in TourTrak ? How does TourTrak manage tournament history ? Are international date and monetary currency formats supported ? Do you offer scoring and tournament editions for corporate and consumer     use ? Parimutuel Editions What is an event ? (Parimutuel editions are considered to be event-oriented     applications) What types of wagers does this edition support ? Can you explain Wager Pools ? Can you explain the concept of "Match or Better" ? Can we reserve a percentage of the gross wager amount ? Can we use any printer to print on-demand wager receipts ? Can these editions generate revenue for us ? Subscriptions What is subscription-based licensing ? Why are TourTrak products subscription-based ? Is there a limit to the number of times we can run the software within the     subscription period ? Are annual subscription renewals automatic ? What is provided when we license a TourTrak product ? Support What warranty is provided when we purchase a TourTrak product ? What types of support are available ? How do we contact support ? General Questions What is commercial, vertical-market oriented software ? Why aren't the capabilities provided in TourTrak products even remotely     approached in other products ? What differentiates TourTrak products, other than their overwhelming     capabilities ? Why isn't this software priced in the tens of thousands of dollars ? Why doesn't our club use professional scoring and tournament software ? Can these products help us to generate revenue and become more     profitable ? Our club would like to offer the added value provided by these products,     however, they want to pay peanuts for such capabilities.